The task was to create a private bot for the paid community of a large booking service for fitness, beauty and spa services. The bot was built for an open house day at partner studios.
Written by Alina Chernova, developer of Telegram bots and mini apps. Author of the @deabots channel
Requirements:
Users should be able to choose a city where events are available
In each city, they choose a convenient studio (from a list of studios with class descriptions and the event date and time)
Each event had a limited number of spots, so once the limit was reached, chatbot users were offered a different venue.
Users who signed up for an event can also cancel their booking (to free up the spot for someone else)
All users go through a check that they have a subscription in the official app (by cross-checking data in a spreadsheet)
Before the event, users get a reminder about their booking, where they either confirm or cancel it.
Taking all the requirements into account, we built a bot with the structure below
Bots make life much easier for both your business and your potential customers: when there's no need to go to third-party websites and services and everything happens inside Telegram, it's much more convenient for everyone. It also builds a database of potential customers at the same time.
One-off bots are great for:
webinar sign-ups
offline event sign-ups
seasonal content, such as advent calendars
giveaways and promotions
collaborations and partnerships
Conclusion
Bots aren't always built for long-term use. Sometimes they're needed for a specific event or a one-time course.
